The Accounting Clerk will take primary responsibility for collections, monitoring aging reports and proactively following up with customers regarding overdue payments in adherence to company procedures. In addition to this core function, the role will provide flexible support across other accounts receivable (AR) and accounts payable (AP) responsibilities, such as processing sales and purchase invoices, credits, and credit applications.
Primary Function Collections
- Monitor Aging Reports: Regularly review accounts to identify overdue invoices and initiate timely follow-up actions.
- Investigate Payment Discrepancies: Collaborate with internal teams to resolve billing disputes and ensure accurate account reconciliation.
- Document Collection Efforts: Maintain detailed records of all collection activities, including customer interactions and payment arrangements.
- Ensure Compliance: Adhere to company financial policies and applicable regulations during all collection activities.
Secondary Function AP & AR Support
- Process Credit Applications: Evaluate and process customer credit applications in accordance with company policies.
- Maintain Customer Records: Update and manage customer information to ensure accurate billing and communication.
- Send Daily Sales Invoices: Generate and distribute daily sales invoices to customers promptly.
- Fulfill Customer Requests for Invoice or Statement Copies: Provide customers with duplicate copies of invoices or statements upon request.
- Provide Additional AR and AP Support: During absences or periods of increased workload, assist with additional AR and AP tasks to maintain departmental operations.
Primary Competencies
- Professional written and verbal communication skills
- Analytical with attention to detail
- Proficient in use of computer programs such as MS Office and ERP systems
- Ability to interpret and organize data
- Timely responsiveness to internal and external customer needs
- Problem-solving skills
Culture
- Respectfully listen to concerns and ideas brought to your attention
- Accessible and approachable
- Collaborative team player
- Open to feedback, continuous learning and committed to ongoing self-improvement.
- Respect confidentiality
- Embody our values of Integrity, Trust, Creativity and Courage, Teamwork, and Excellence
Qualifications
- 1-2 years of collections experience
- 1-2 years of bookkeeping experience.
- 1-2 years of customer service experience.
- Knowledge of accounting: debits, credits and balances.
- Willing to learn and understand work instructions, changes, and ask questions if clarification needed.
- Must be able to perform the physical demands of the job including:
- Safely navigate a manufacturing environment
- Extended periods of sitting and using computer equipment
- Occasional lifting up to 10 lbs
Attendance Requirements: Attendance on a regular, consistent basis is mandatory.
Accommodations: If you need a reasonable accommodation under the ADA or other state or federal law to perform the essential job functions as listed above, you may request an accommodation in the interview process.
Full-time, days
Non-Exempt
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
