Author – James Rowley
Welcome to our Inaugural BLOG! Well, what a difference a year makes! I joined the team here at Steel & O’Brien the first week of August 2020 and was almost immediately out meeting with our valued customers. Having held a largely regional role before this, it has been an honor to represent Steel & O’Brien throughout the U.S. and Canada. Perhaps the most enjoyable part of my job is hearing the same message from our distributor partners regardless of where I am geographically.
Whether I am in the desert or Appalachia, the feedback has been overwhelmingly positive. The consistent message has been that we have what you need when you need it, and our experienced sales team will support you throughout your process. This is our 30th Anniversary of serving the Food & Beverage, Personal Care, and Bio-Pharmaceutical industries, but we have almost 300 years of combined industry experience answering your phone calls, responding to your emails, and entering your orders. To earn your business, we have built our own business on superior customer relationships, product knowledge, and industry insight.
Our commitment to inventory is second to none with over $25 million in finished goods. Our team is ready to ship product, and we possess the ability to ship your orders complete, and from one location, thus making the process simple. We can also custom fabricate, weld and polish, and assist you with your designs all under one roof. As we continue to evolve, we will add new products, add new in-house capabilities, and add services that will make doing business with us even easier.
We are excited, and quite honestly, very proud, to announce the recent acquisition of Top Line to the Steel & O’Brien family.
Top Line products have been a staple in our industry for decades, and the TOP-FLO® brand of actuated valves and pumps are synonymous with quality and longevity. In addition to adding their quality products into our line-up, we are now expanding our product offering into the world of pumps and diaphragm valves.
These products have long been on our wish list and we feel their addition will help make us more of a one-stop-shop when it comes to being your primary source for your sanitary fluid handling needs. Please, put us to the task! While the product offering may be new to us, we have the industry experience and expertise to get you the right products for your application, and we will be able to size and deliver pumps as fast as anyone delivers in our industry. We are very pleased to now have many of Top Line’s experienced sales and engineering personnel, merging with the Steel & O’Brien family- your experience and insight are instrumental to our success.
Despite some of the unprecedented issues and challenges that are making these times unique, it is a very exciting time to be a part of Steel & O’Brien. We are fortunate to be in the business that we are in, we are fortunate to have such positive relationships with our customers, and we are thankful that you continue to give us opportunities to earn your business. Please continue to check in on us from time to time as we plan to make several more “announcements” in the coming months.
Steel & O’Brien, Simplifying Sanitary through Superior Service. #sanitarysimplified
Stay tuned, stay safe, and thank you for reading!